ISO 9000 Series

What is the ISO 9000 Series?The ISO 9000 series of documents was created by the International Organization for Standardization to set international requirements for quality management systems. Now adopted by over 80 countries, use of the series of standards has become commonplace in the business world.
The series itself is generic, and is designed to be applicable to any manufacturing or service process. The series is revised and controlled by Technical Committee (TC) 176, made up of international members from many industries and backgrounds. The series is modified periodically. The original standards were published in 1987, first revised in 1994 and the current versions were issued in 2000.
The previous ISO 9000 family of standards contained some 20 standards and documents. The year 2000 ISO 9000 family of standards consists of four primary standards supported by a number of technical reports. The four primary standards are:
ISO 9000: Quality Management Systems - Concepts and Vocabulary
ISO 9001: Quality Management Systems - Requirements
ISO 9004: Quality Management Systems - Guidelines
ISO 10011: Guidelines for Auditing Quality Systems (watch for ISO 19011, which will merge 10011 and 14011 and, be published in the third quarter of 2001)
Customers are increasingly becoming quality-conscious shoppers. They want to know up front that your business will meet their needs. A certified Quality Management System demonstrates your commitment to quality and customer satisfaction.
Implementing a Quality Management System will help you enhance customer satisfaction, achieve consistency, and improve internal processes. It can minimise the risk that customer expectations are not met.
Each business has operational processes that are critical to its strategic objectives. Business improvement relies on your ability to discover strengths, weaknesses, and improvement opportunities. With our Risk Based Certification approach, DNV auditors assess how well your Quality Management System supports the areas of greatest importance to you, in addition to measuring compliance against elected standards.
On this page, we will help you understand the what and why of a Quality Management System—what it is and why your business will benefit from implementing one.
Partner with DNV for:
Certification of your Quality Management System to the generic ISO 9001:2000 standard, and improve your ability to meet strategic objectives. ISO 9001:2000 is an international standard applicable to any manufacturing or service provider.
The road to certification will help you prepare for an independent audit. Accredited certification will explain what DNV's Risk Based Certification process entails.
DNV offers Risk Based Certification worldwide, and holds a wide range of national accreditations. With our global network of local resources, we provide you with the certification most suitable to your needs, type of business, and company location. Wherever you are, our auditors make it a point to know the business you are in.